Privacy Policy

Ciara Beauty Solution (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect personal information in the following categories:

1.1 Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

1.2 Payment Information

  • Payment transaction details (processed via secure third-party payment gateways)
    Note: We do not store full credit/debit card information.

1.3 Order & Transaction Data

  • Products purchased

  • Order history

  • Delivery details

1.4 Technical Information

  • IP address

  • Device details

  • Browser type

  • Cookies and usage data

1.5 Optional Information

  • Feedback

  • Reviews

  • Customer service queries

2. How We Use Your Information

We may use personal information for purposes such as:

  • Processing and fulfilling orders

  • Delivering products and tracking shipments

  • Providing customer support

  • Handling returns, refunds, and inquiries

  • Sending promotional offers, newsletters, or updates (with consent)

  • Improving website performance, security, and user experience

  • Preventing fraud or unauthorized activity