CIARA Face & Body Lotion

A lightweight, fast-absorbing lotion enriched with Shea Butter and Jojoba Oil to provide deep, long-lasting hydration while keeping skin soft and smooth. Formulated with Alpha Arbutin and Niacinamide, it helps improve skin tone and reduce the appearance of dark spots. Infused with Rice, Centella, and Mulberry extracts, along with Provitamin B5 and Vitamin E, it soothes, protects, and supports healthy, radiant skin. Suitable for daily use on both face and body.

Key Benefits

• Provides deep, long-lasting hydration
• Helps improve skin tone and reduce dark spots
• Softens and smooths the skin
• Soothes and protects with botanical extracts
• Lightweight, non-greasy, and suitable for daily use

How to Use

Apply evenly to clean, dry skin, focusing on dry or uneven areas.
Massage gently until fully absorbed.
Use daily for best results and a brighter, even-toned complexion.

Key Ingredients Highlight

Shea Butter & Jojoba Oil – Nourish and lock in moisture
Niacinamide & Alpha Arbutin – Brighten and even out skin tone
Rice, Centella & Mulberry Extracts – Soothe, protect, and enhance radiance

Full Ingredients (INCI)

Aqua, Butyrospermum Parkii (Shea) Butter, Simmondsia Chinensis (Jojoba) Seed Oil, Glycerin, Niacinamide, Alpha-Arbutin, Hyaluronic Acid, Oryza Sativa (Rice) Extract, Centella Asiatica Extract, Morus Alba (Mulberry) Extract, Panthenol, Propylene Glycol, Glyceryl Tri Caprylate/Caprate, Tocopherol, Lactic Acid, Disodium EDTA, Phenoxyethanol (and) Ethylhexylglycerin, Fragrance

Caution

For external use only. Avoid contact with eyes. In case of contact, rinse thoroughly with water.
Keep out of reach of children. Discontinue use if irritation or rash occurs.

Storage Instructions

Store in a cool, dry place (below 30°C). Protect from direct sunlight.

Return & Refund Policy

At Ciara Beauty, your satisfaction is our priority. We take pride in the quality of our skincare products and want you to shop with confidence. If something isn’t right, we’re here to help.

Our Policy

Because skincare products are personal-use items, we follow a limited return policy to maintain hygiene and product safety for all customers.

When Returns Are Accepted

We accept returns or exchanges only in the following situations:

• You received a damaged or defective product
• You received the wrong item
• The product is expired or near expiry upon delivery
• The packaging was opened or tampered with before delivery

Return Conditions

To be eligible for a return:

• The product must be unused and in its original packaging
• You must provide proof (photo or video) of the issue
• The request must be made within the allowed time

Return Request Time

All issues must be reported within 48 hours of delivery.
Requests made after this period may not be accepted.

How to Request a Return

To start a return:

1. Contact us on WhatsApp: 03197136375
2. Share your order number
3. Send clear photos/videos of the product
4. Briefly explain the issue

Our team will review your request and respond within 1–2 working days.

Refunds & Exchanges

• Exchange: We will send a replacement product (depending on stock availability)
• Refund: Approved refunds are processed within 5–7 working days

For Cash on Delivery orders, refunds will be issued via bank transfer.

Shipping charges are only refunded if the issue is from our side.

Non-Returnable Items

We cannot accept returns in the following cases:

• Products that have been opened or used
• Products not in original condition or packaging
• Items returned without prior approval

Order Cancellation

• Orders can be cancelled before dispatch
• Once shipped, cancellation is not possible
• However, you can request a return if your order meets the eligibility criteria

If you have any questions, feel free to contact our support team — we’re always here to help.