Description
A lightweight clarifying serum formulated with 2% Salicylic Acid to help reduce acne, unclog pores, and promote clear, balanced, and hydrated skin. This oil-free formula works effectively to control excess sebum while soothing and supporting the skin barrier.
Product Benefits
• Targets breakouts
• Controls excess oil
• Calms and soothes skin
• Helps unclog pores
How to Use
Apply 2–3 drops to clean, dry skin once daily, preferably in the evening. Gently massage until fully absorbed. Avoid the eye area. Use sunscreen during the daytime.
Active Ingredients Highlight
Salicylic Acid 2% – Helps exfoliate within pores to reduce acne and prevent future breakouts
With Neem Extract & Panthenol – Soothe irritation, support skin repair, and maintain hydration
Key Features
• Oil-Free
• Acne-Fighting
• Hydrating
Full Ingredients List
Aqua, Propylene Glycol, Salicylic Acid, Glycerin, Sodium PCA, Niacinamide, Zinc PCA, Melia Azadirachta (Neem) Leaf Extract, Panthenol, Hyaluronic Acid, Phenoxyethanol, Ethylhexylglycerin, Disodium EDTA.
Caution / Warnings
• For external use only
• Patch test recommended
• Discontinue use if irritation occurs
• Keep out of reach of children
• Store below 30°C
• Protect from direct sunlight
Net Quantity
30 ml | 1 fl. oz
Return Policy
Return & Refund Policy
At Ciara Beauty, your satisfaction is our priority. We take pride in the quality of our skincare products and want you to shop with confidence. If something isn’t right, we’re here to help.
Our Policy
Because skincare products are personal-use items, we follow a limited return policy to maintain hygiene and product safety for all customers.
When Returns Are Accepted
We accept returns or exchanges only in the following situations:
- You received a damaged or defective product
- You received the wrong item
- The product is expired or near expiry upon delivery
- The packaging was opened or tampered with before delivery
Return Conditions
To be eligible for a return:
- The product must be unused and in its original packaging
- You must provide proof (photo or video) of the issue
- The request must be made within the allowed time
Return Request Time
All issues must be reported within 48 hours of delivery.
Requests made after this period may not be accepted.
How to Request a Return
To start a return:
- Contact us on WhatsApp: 03197136375
- Share your order number
- Send clear photos/videos of the product
- Briefly explain the issue
Our team will review your request and respond within 1–2 working days.
Refunds & Exchanges
- Exchange: We will send a replacement product (depending on stock availability)
- Refund: Approved refunds are processed within 5–7 working days
For Cash on Delivery orders, refunds will be issued via bank transfer.
Shipping charges are only refunded if the issue is from our side.
Non-Returnable Items
We cannot accept returns in the following cases:
- Products that have been opened or used
- Products not in original condition or packaging
- Items returned without prior approval
Order Cancellation
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not possible
- However, you can request a return if your order meets the eligibility criteria
If you have any questions, feel free to contact our support team — we’re always here to help.
